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Restaurants & Cafés

How a family trattoria filled its Sunday tables from Google

A Viennese trattoria with great food and a forgotten Google profile — wrong hours, six photos and no menu.
Industry
Restaurants & Cafés
Location
Vienna, Austria
Duration
5 months

SampleExample project for illustration — real client case studies are published with permission.

The situation

Trattoria da Luca has served handmade pasta in Vienna’s 7th district for twelve years. Regulars loved it — but new guests rarely found it. Google showed the restaurant as closed on Sundays (it wasn’t), the menu wasn’t linked, and the six photos were blurry shots taken by guests.

What we did

  • Hours you can trust: regular, holiday and summer hours, updated before every public holiday.
  • Menu on Google: dishes added to the profile so searches like “cacio e pepe Vienna” match.
  • Monthly photos: a short shoot each month — dishes, the room, the team.
  • Review replies: every review answered within two days, in German, English or Italian.

The result

Direction requests tripled in five months, the rating climbed from 4.1★ to 4.6★, and Sunday — previously the quietest day — is now regularly fully booked.

Our Sunday bookings doubled after they fixed our hours and added the menu. Honest, fast and no long contract.

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